Words from the Director - Lessons from the past, lessons for the future
"Ms. Hong Renmei" I was waiting for my medication at the clinic when I heard the nurse call my daughter's name, I was shocked, how could .... It was only then that I realized that I had the wrong health insurance card. Luckily, my health insurance card was in my purse, so I hurriedly replaced it, but it caused the clinic lady and the doctor a lot of trouble, and I was also delayed for some time, which was embarrassing! I should not have gotten into trouble because of my own negligence in not checking and verifying my health insurance card. Checking and confirming are really important.